Privacy policy

Last updated: June 7, 2026

Outland operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Outland is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, fulfill your orders, manage your account, arrange shipping, process returns and exchanges, provide customer support, and improve your shopping experience.

Marketing and Advertising

We may use your personal information to send marketing communications and show advertisements relating to products and services that may interest you.

Security and Fraud Prevention

We use your personal information to authenticate accounts, provide secure transactions, detect fraud, investigate suspicious activity, and protect our Services.

Communicating with You

We use your personal information to provide customer support and respond to inquiries.

Legal Reasons

We may use your information to comply with applicable laws, legal processes, law enforcement requests, and to enforce our policies and rights.

How We Disclose Personal Information

We may disclose personal information:

  • With Shopify and service providers that help operate our business.
  • With payment processors, fulfillment providers, shipping partners, customer support providers, and analytics providers.
  • With advertising and marketing partners.
  • When required by law or legal process.
  • In connection with a business transaction such as a merger, acquisition, or sale of assets.
  • To protect our rights, property, customers, or Services.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through our store may be shared with Shopify and its service providers as necessary to operate the platform.

For more information regarding Shopify's privacy practices, please visit:

https://privacy.shopify.com

Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of any third-party websites.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from children under the age of 16.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.

Security and Retention of Information

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to correct inaccurate information.
  • The right to request deletion of your information.
  • The right to receive a copy of your information.
  • The right to opt out of marketing communications.

To exercise any applicable rights, please contact us at support.outland@gmail.com.

International Transfers

Your personal information may be transferred, processed, and stored in countries outside of your country of residence.

Where required by law, we implement appropriate safeguards for international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page together with the updated revision date.

Contact

If you have any questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us at:

support.outland@gmail.com